Terms & Conditions
Please read and understand all our service usage rules before making transactions on our platform.
General Terms
By registering and/or using Milo Gaming Store} Service, Users automatically agree to all Milo Gaming Store} Service terms.
By registering a Milo Gaming Store} account and/or using the Milo Gaming Store} System, Users are deemed to have read, understood, and agreed to the entire contents of the Terms of Use.
Definitions
In these Terms of Use, the terms below have the following meanings:
- 01Account: Data about the User, minimum consisting of username, password, phone number, and email.
- 02Terms of Use: Agreement between the User and Milo Gaming Store} that regulates rights, obligations, and procedures for using the service.
- 03Milo Gaming Store} Payment System: Payment system facilitated for Users to conduct transactions in the Milo Gaming Store} System.
- 04Personal Data: Data related to the User that can be identified either directly or indirectly.
- 05Service: Milo Gaming Store} System, content, features, services, and functions available in or through the System, including Partner services.
- 06Partner: Party that cooperates with Milo Gaming Store} to support the system including payment service providers, voucher providers, etc.
- 07User: Party (registered/unregistered) who accesses the Milo Gaming Store} System, must comply with the Terms of Use.
- 08Buyer: User who performs top-up or purchases vouchers in the Milo Gaming Store} System.
- 09Milo Gaming Store} System: Official site or other means that can be accessed by Users.
Service Terms
- 01Milo Gaming Store} manages and provides the System and Services for Users to make direct top-up or voucher purchases.
- 02Milo Gaming Store} provides a virtual product sales system in the form of direct top-up or vouchers.
- 03Milo Gaming Store} is not responsible for losses due to negligence or order input errors by the User.
- 04Milo Gaming Store} does not accept cancellation/refund requests after orders enter the system.
- 01We only act as an intermediary in digital item buy-sell transactions and have no official affiliation with game developers.
- 02We are not responsible for the use of purchased items including violations of game policies or government regulations.
- 03All risks related to item use are entirely the buyer's responsibility, including if items are removed or accounts are sanctioned.
- 04We reserve the right to stop or cancel transactions if indications of law violations or game policy violations are found.
- 05By conducting transactions, users declare they have understood and agreed to all applicable terms.
Payment System
Milo Gaming Store} cooperates with official Payment System Service Providers (Bank and Non-Bank) supervised by Bank Indonesia and Financial Services Authority.
Available Payment Methods:
- ✓Bank Transfer & Virtual Account
- ✓In-store Payment (Offline Payment Outlets)
- ✓QRIS & Digital Wallets
Obligations & Prohibitions
- 01Users under 18 years old must obtain consent from parents or guardians.
- 02Users must read, understand, and follow all these Terms of Use.
- 03Users must fill in personal data completely and honestly according to their personal identity.
- 04Users must understand that account detail information is confidential and must not be shared with Third Parties.
- 05Users are prohibited from using robots, spiders, or automated means to monitor or copy materials on the System.
- 06Users are prohibited from using Milo Gaming Store} to violate laws in Indonesia or other countries.
- 07Strictly prohibited from uploading content containing SARA elements, discrimination, defamation, vulgarity, or threats.
- 08Milo Gaming Store} reserves the right to block accounts unilaterally if law violations are found without prior notice.
- 09Users are prohibited from using Milo Gaming Store} logos, images, or appearance without permission.
- 10Recommended to change passwords regularly for account security.
Transaction Terms
- 01Users must transact through established procedures and payment using selected methods.
- 02Users are responsible for reading and understanding product descriptions before committing to purchase.
- 03Users enter into a legally binding agreement when conducting top-up or voucher transactions.
- 04All transactions outside the official Milo Gaming Store} system are the User's personal responsibility.
- 05Users must transfer according to the total nominal amount within the specified time, or transactions are automatically cancelled.
- 06Fraudulent actions will be brought to legal proceedings and Users must be accountable for their negligence.
Refund Policy
- 01100% refund is given if orders cannot be completed. If failed due to customer data error, refund is given in the form of credit.
- 02Wrong transfer to BCA incurs admin fee: 5% (Min. Rp 10,000, Max. Rp 250,000).
- 03Refund requests are only processed for orders within 30 calendar days since purchase.
- 04Funds will be transferred to the User's account within 8×24 hours.
- 05Milo Gaming Store} reserves the right to freeze or cancel fund disbursement if indications of fraud are found.
Data & Information
- 01Users agree that Milo Gaming Store} may collect, store, and process personal data for service purposes.
- 02We reserve the right to use data for service quality development for security and comfort.
- 03We reserve the right to disclose User data for legal processes upon official request from government agencies.
Promotion Terms
Milo Gaming Store} may hold promotions with different conditions for each activity. We reserve the right to cancel promotional transactions or change terms and conditions at any time without prior notice.
Law & Disputes
This agreement is governed by the laws of the Republic of Indonesia. All disputes will be resolved exclusively through BANI (Indonesian National Arbitration Body).
Users agree to release Milo Gaming Store} from all claims or demands for damages arising from User errors, including rule violations or product misuse.