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Legal Document

Terms & Conditions

Please read and understand all our service usage rules before making transactions on our platform.

01

General Terms

By registering and/or using Milo Gaming Store} Service, Users automatically agree to all Milo Gaming Store} Service terms.

By registering a Milo Gaming Store} account and/or using the Milo Gaming Store} System, Users are deemed to have read, understood, and agreed to the entire contents of the Terms of Use.

These terms of use constitute an agreement that is a binding agreement between the user and Milo Gaming Store}. Users consciously and voluntarily agree to these terms.
02

Definitions

In these Terms of Use, the terms below have the following meanings:

  1. 01
    Account: Data about the User, minimum consisting of username, password, phone number, and email.
  2. 02
    Terms of Use: Agreement between the User and Milo Gaming Store} that regulates rights, obligations, and procedures for using the service.
  3. 03
    Milo Gaming Store} Payment System: Payment system facilitated for Users to conduct transactions in the Milo Gaming Store} System.
  4. 04
    Personal Data: Data related to the User that can be identified either directly or indirectly.
  5. 05
    Service: Milo Gaming Store} System, content, features, services, and functions available in or through the System, including Partner services.
  6. 06
    Partner: Party that cooperates with Milo Gaming Store} to support the system including payment service providers, voucher providers, etc.
  7. 07
    User: Party (registered/unregistered) who accesses the Milo Gaming Store} System, must comply with the Terms of Use.
  8. 08
    Buyer: User who performs top-up or purchases vouchers in the Milo Gaming Store} System.
  9. 09
    Milo Gaming Store} System: Official site or other means that can be accessed by Users.
03

Service Terms

  1. 01
    Milo Gaming Store} manages and provides the System and Services for Users to make direct top-up or voucher purchases.
  2. 02
    Milo Gaming Store} provides a virtual product sales system in the form of direct top-up or vouchers.
  3. 03
    Milo Gaming Store} is not responsible for losses due to negligence or order input errors by the User.
  4. 04
    Milo Gaming Store} does not accept cancellation/refund requests after orders enter the system.
⚠ Disclaimer & User Declaration
  1. 01
    We only act as an intermediary in digital item buy-sell transactions and have no official affiliation with game developers.
  2. 02
    We are not responsible for the use of purchased items including violations of game policies or government regulations.
  3. 03
    All risks related to item use are entirely the buyer's responsibility, including if items are removed or accounts are sanctioned.
  4. 04
    We reserve the right to stop or cancel transactions if indications of law violations or game policy violations are found.
  5. 05
    By conducting transactions, users declare they have understood and agreed to all applicable terms.
04

Payment System

Milo Gaming Store} cooperates with official Payment System Service Providers (Bank and Non-Bank) supervised by Bank Indonesia and Financial Services Authority.

Available Payment Methods:

  1. ✓
    Bank Transfer & Virtual Account
  2. ✓
    In-store Payment (Offline Payment Outlets)
  3. ✓
    QRIS & Digital Wallets
05

Obligations & Prohibitions

  1. 01
    Users under 18 years old must obtain consent from parents or guardians.
  2. 02
    Users must read, understand, and follow all these Terms of Use.
  3. 03
    Users must fill in personal data completely and honestly according to their personal identity.
  4. 04
    Users must understand that account detail information is confidential and must not be shared with Third Parties.
  5. 05
    Users are prohibited from using robots, spiders, or automated means to monitor or copy materials on the System.
  6. 06
    Users are prohibited from using Milo Gaming Store} to violate laws in Indonesia or other countries.
  7. 07
    Strictly prohibited from uploading content containing SARA elements, discrimination, defamation, vulgarity, or threats.
  8. 08
    Milo Gaming Store} reserves the right to block accounts unilaterally if law violations are found without prior notice.
  9. 09
    Users are prohibited from using Milo Gaming Store} logos, images, or appearance without permission.
  10. 10
    Recommended to change passwords regularly for account security.
06

Transaction Terms

  1. 01
    Users must transact through established procedures and payment using selected methods.
  2. 02
    Users are responsible for reading and understanding product descriptions before committing to purchase.
  3. 03
    Users enter into a legally binding agreement when conducting top-up or voucher transactions.
  4. 04
    All transactions outside the official Milo Gaming Store} system are the User's personal responsibility.
  5. 05
    Users must transfer according to the total nominal amount within the specified time, or transactions are automatically cancelled.
  6. 06
    Fraudulent actions will be brought to legal proceedings and Users must be accountable for their negligence.
07

Refund Policy

  1. 01
    100% refund is given if orders cannot be completed. If failed due to customer data error, refund is given in the form of credit.
  2. 02
    Wrong transfer to BCA incurs admin fee: 5% (Min. Rp 10,000, Max. Rp 250,000).
  3. 03
    Refund requests are only processed for orders within 30 calendar days since purchase.
  4. 04
    Funds will be transferred to the User's account within 8×24 hours.
  5. 05
    Milo Gaming Store} reserves the right to freeze or cancel fund disbursement if indications of fraud are found.
08

Data & Information

  1. 01
    Users agree that Milo Gaming Store} may collect, store, and process personal data for service purposes.
  2. 02
    We reserve the right to use data for service quality development for security and comfort.
  3. 03
    We reserve the right to disclose User data for legal processes upon official request from government agencies.
09

Promotion Terms

Milo Gaming Store} may hold promotions with different conditions for each activity. We reserve the right to cancel promotional transactions or change terms and conditions at any time without prior notice.

10

Law & Disputes

This agreement is governed by the laws of the Republic of Indonesia. All disputes will be resolved exclusively through BANI (Indonesian National Arbitration Body).

Users agree to release Milo Gaming Store} from all claims or demands for damages arising from User errors, including rule violations or product misuse.

✉

Contact Us

WhatsApp ++60143475510
Address Jl. Beringin III No.11, Kota Padang, Indonesia